My team relies on a custom-made solution to email notifications in Unfuddle by using the Unfuddle API. Each email notification contains a link to the relevant ticket online. Within the last few days, Unfuddle changed the style for ticket URL values, and our system’s links have been broken.

The old style of link was:
https://project.unfuddle.com/p/unfuddled/tickets/show/427/cycle

The new style of link is:
https://project.unfuddle.com/projects/9404/tickets/by_number/505

I don’t mind Unfuddle changing the underlying structure of the system, but I would like to at least be notified when Unfuddle makes a change that has potential to impact my workflow and/or dependencies.

Please keep me posted,
Sam Reid

Sam,

Thanks for your feedback.

As with all major updates to Unfuddle, it is our policy to post notification to the Unfuddle Blog (http://unfuddle.com/blog). Over the weekend, in tandem with the release, we did indeed post notification of the URL changes.

For more information, please reference the original post, located here:

http://unfuddle.com/blog/2008/4/6/openid-support-and-other-random-tidbits

However, to be fair, we probably should have notified that there was URL change was coming. We did not post the entry until the release was already out in the wild. Thanks for keeping us on the ball Sam, and I apologize to you and your team for the confusion.

Josh

Thanks for clarifying this policy; I hadn’t known to look for this in the blog.

Sam Reid