Searching for words in ticket description or comments
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I’d like to be able to search for words in the description or comments so that customers can see if a particular bug has been submitted before or not. The conditional field seems to only allow for eq,neq,lt,gt etc but not partial word match. Any suggestions? |
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Promixis, I might suggest using the Search bar located at the top right of each page. This should allow you to search for any given terms, including in descriptions and comments. I hope that helps! |
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:-) Thanks. this being posted in the API forum I didn’t think I needed to mention that I was looking for a way to do that from the API. - Ron |
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Woops, my bad. I failed to look at the forum :-) In any case, the answer is actually the same. You can actually just use the search API to accomplish essentially the same thing: |
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Thanks! That’s the one I was looking for! Is there a way to limit it to just Tickets & Ticket-Comments? Since I am only need these for the public facing bug tracker I am building. That would save bandwidth and would be faster if there was a way to limit the scope. |
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There is currently no way to limit the search results to a subset of object types. I’ll consider that a +1 to that feature for a future iteration. Thanks Ron, Josh |
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I’d like to add another +1 for limiting results to objects of a certain type. |
