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Dynamic Ticket Report not correct

Subscribe to Dynamic Ticket Report not correct 1 post, 1 voice

 
Avatar Ron 10 post(s) <title>f</title> <group-by>status</group-by> <sort-by>priority</sort-by> <sort-direction>ASC</sort-direction> <conditions-string>status-neq-closed</conditions-string>
</request>

only returns status = new tickets instead of anything but closed as requested.