October 12th, 2012
I want to thank everyone who has been providing us with such valuable feedback in the past couple of days. We have received a lot of positive and constructive comments from those that are using Unfuddle Alchemy. From others, we have also heard a number of fears.
Perhaps our future plans need some further explanation...
The current Unfuddle app works very well for many teams. However, some teams have had trouble using Unfuddle within their existing workflows and methodologies. Over the years, the software development toolchain has changed a lot. Methodologies have come and gone. People's expectations have evolved. The current Unfuddle app approaches software project management in a very specific way, but there are some teams who just need something different.
The tools we are developing in Unfuddle Alchemy address some of the needs that our customers have expressed through the years. For some teams, the new tools in Unfuddle Alchemy may be just the thing they have been looking for. Other teams may be completely satisfied with the way that the existing Unfuddle app helps them with their work. This is perfectly fine.
I want to make it clear, we are not abandoning the current Unfuddle app in any way. We are absolutely committed to actively updating and supporting it.
That being said, we have not been great at balancing our time between new and existing products. Perhaps we spent too much time on new things to the detriment of the existing. We were simply excited about Unfuddle Alchemy and convinced that these new tools would be beneficial to so many teams. But we hear your fears and are committed to you, our customers. For example, we have heard loud and clear that site performance has been a problem. We are going to fix it. As of today, we are committing as a team to resolve these performance issues. Part of our team is shifting focus from Unfuddle Alchemy in order to get this done. Be watching for updates...
In the meantime, keep the feedback coming!