The Unfuddle Blog
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Custom Ticket Statuses and Project Workflows
As you may have already noticed, we have just flipped the switch on the new ticket view for all Unfuddle accounts. You may recall that this new view paves the way to some new and exciting features, namely custom statuses and task boards.
So, today, we are simultaneously launching custom statuses to all of our customers who have Compact plans and above. Go ahead. Define as many statuses as you like. Bend Unfuddle to suit your own specific workflow. It’s now easier than ever!
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Continued Bug & Issue Tracking Improvements
Thanks for all of your comments! As we expected, our latest post regarding our updates to tickets has been quite popular. We've received a ton of great feedback and have been busy working to address your concerns and improve the way the new ticket view both looks and works.
We deployed a bunch of these updates at the end of last week. Here are the most significant changes in this new version:
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Upcoming Ticket Improvements & Additions
We are super stoked to be deploying a significant ticket-related update today. As you know, tickets are the heart and soul of Unfuddle. Whether you use them to track bugs or plan your projects, tickets are what you use to get things done.
We have been working hard to pave the way for some useful and much asked for ticket-related features in Unfuddle, including custom ticket statuses and task boards. Of course, anything that affects a core part of Unfuddle requires a lot of thought and a good dose of feedback from our customers.
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We have all been hit by it at some point. You spend 30 minutes writing the most perfect ticket, message or comment only to accidentally navigate away from the form. Seriously frustrating.
We have just launched an update that addresses this workflow issue. If you have entered any data in a form on the page, Unfuddle will now warn you when you attempt to navigate away from the page (either on purpose or accidentally).
It is a small change, but we trust that it will save everyone a lot of frustration.
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We've just deployed an update that will boost your efficiency in Unfuddle so you can get more work done faster. Introducing Unfuddle keyboard shortcuts!
Throughout Unfuddle it is now possible to create new items, navigate to different projects or tabs within a project, modify a ticket, comment on tickets and messages and more, all without touching your mouse. You can quickly see what is possible by tapping “?” on your keyboard. This will popup the window, shown below.
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Updates to Project Activity and Messages
This week we are bringing you some updates to both the Activity page and Messages.
The Activity page has been completely revamped to function as a daily activity report. This makes it extremely easy to catch up if you were out of the office for a while or if you are looking to see what happened on a project on a specific day. Activity is grouped by object (ticket, message, etc), making it easier to parse, especially if you have a very active project. We expect to add additional filtering and sorting options in the future.
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It goes back more than a couple of years. There have been multiple community forum discussions about it. We have had plenty of diverse email feedback about its usefulness. All this talk, yet our email notifications have not changed much in a long time. This is for a good reason: they generally work very well. However, not everyone has been happy with the formatting of our email subject lines. We've attempted to change things up multiple times in the past, always with a lot of push back.
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Alchemy Update: Multiple Assignees
Today, we have released an update which allows you to assign an objective to one or more people. You read that right — you can assign an objective to multiple people. This has been a long-standing request of our customers and we are already appreciating its usefulness.
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Drag-and-Drop Attachments and Better Attachment Management
To date, attachment management in Unfuddle has been pretty basic. Today we are releasing a few features that hope will make attachment management a whole lot easier for our customers.
Starting today, you can now attach files to your tickets, messages, notebooks, and comments simply by dragging and dropping them in the appropriate place in your browser.
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Unfuddle Git Hosting Now Over HTTPS
Over the years, we have spoken to so many of you who have had issues with Git over SSH. Let’s be honest. Creating and managing key pairs is a hassle, especially on Windows.
Well, you can say goodbye to those troubles as we have recently enabled Git access over HTTPS. Not only is this available immediately, but it is now the default and preferred way to access Git repositories in your Unfuddle account.